Categories of business letter?

1. Inquiry letters
2. Order letters
3. Acknowledgment letters
4. Complaint letters
5. Sales letters
6. Marketing letters
7. Recommendation letters
8. Invitation letters
9. Apology letters
10. Resignation letters

Inquiry Letters

- Request for information or clarification
- Product or service inquiries
- Inquiries about job openings

Order Letters

- Purchase orders
- Confirmation of orders
- Cancellation or modification of orders

Complaint Letters

- Report problems with products or services
- Request refunds or replacements
- Express dissatisfaction

Sales Letters

- Promote products or services
- Generate leads or sales
- Follow up on inquiries or orders

Adjustment Letters

- Offer refunds, credits, or apologies
- Address complaints or disputes
- Adjust orders or invoices

Collection Letters

- Request overdue payments
- Follow up on unpaid invoices
- Send final demands or letters before legal action

Congratulations Letters

- Express gratitude for business relationships
- Celebrate milestones or achievements
- Offer well wishes

Thank-You Letters

- Express appreciation for support, patronage, or services
- Acknowledge orders, inquiries, or compliments

Informational Letters

- Share updates, notices, or announcements
- Provide company news or industry information
- Disseminate policies or procedures

Confirmation Letters

- Confirm appointments, orders, or meetings
- Provide written proof of agreement or understanding

Notification Letters

- Inform recipients of important events or changes
- Announce new products or services
- Notify of price adjustments or policy changes