Decide whether the verbal and/nonverbal behaviour in each of the following forms of address scenarios is correct or incorrect incorrect, and explain why.? Sam the restaurant manager, .?

It is not clear what specific scenario is being referred to in this question. Can you please provide more context or details so that I can accurately assess whether the verbal and nonverbal behavior is correct or incorrect in the given scenario?

Scenario: Sam, the restaurant manager, greets a customer at the door with a warm smile and a welcoming handshake.

Verbal behavior: Correct. Sam uses a friendly and professional tone of voice, and addresses the customer by their first name, which conveys a sense of warmth and familiarity.

Nonverbal behavior: Correct. Sam's warm smile and firm handshake demonstrate his genuine friendliness and willingness to provide excellent service.

Overall: Correct. The combination of Sam's verbal and nonverbal behavior creates a positive and welcoming impression, making the customer feel valued and comfortable.