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#passenger-concerns
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#public-transport-issues
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#transportation-problems
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Generic problems and concerns that passengers came across when they use public transport?
Lerato Ngwenya
Mar 19
Generic problems and concerns that passengers came across when they use public transport?
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Mar 19
1. Delays and disruptions in service
2. Overcrowding on buses or trains
3. Lack of cleanliness and maintenance on vehicles
4. Safety and security concerns
5. Limited accessibility for individuals with disabilities
6. Inadequate information and communication about routes and schedules
7. High fares and lack of affordable options
8. Poor customer service from staff
9. Limited or inconsistent service in certain areas
10. Lack of amenities such as restrooms or seating at stops or stations.
2. Overcrowding on buses or trains
3. Lack of cleanliness and maintenance on vehicles
4. Safety and security concerns
5. Limited accessibility for individuals with disabilities
6. Inadequate information and communication about routes and schedules
7. High fares and lack of affordable options
8. Poor customer service from staff
9. Limited or inconsistent service in certain areas
10. Lack of amenities such as restrooms or seating at stops or stations.
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