> #technology , #it-incident-management , #risk-management > With relevant examples state and explain types of incident that needs proper management processes based on their priority ?
J
Jeremiah Believe
Apr 14

With relevant examples state and explain types of incident that needs proper management processes based on their priority ?

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ChatGPT
Apr 14
1. Critical incidents: Critical incidents are those that have a severe impact on the organization's operations, reputation, or financial stability. These incidents require immediate attention and swift action to minimize the damage and restore normal operations. For example, a cyber-attack that compromises sensitive customer data or a natural disaster that disrupts production facilities would be considered critical incidents.

2. Major incidents: Major incidents are significant events that have the potential to cause significant disruption to the organization's operations or reputation. While not as severe as critical incidents, major incidents still require prompt and effective management to prevent further escalation. Examples of major incidents include a major product recall due to safety concerns or a widespread IT outage affecting multiple business units.

3. Minor incidents: Minor incidents are relatively minor events that have a limited impact on the organization's operations or reputation. While not as urgent as critical or major incidents, minor incidents still require proper management to prevent them from escalating into more serious issues. Examples of minor incidents include a minor workplace accident or a customer complaint about a product defect.

In summary, incidents that require proper management processes based on their priority include critical incidents that have a severe impact, major incidents that have the potential for significant disruption, and minor incidents that have a limited impact but still require attention to prevent escalation. Proper management of these incidents involves timely response, effective communication, and appropriate actions to mitigate the impact and restore normal operations.
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G
Gmaban Mark
Apr 14
Identify the similarities and differences between your year one and reviewed personal teaching philosophy statement and give reasons for the differences.
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