Core Marketing Concepts
1. Customer Value and Satisfaction:
- Creating offerings that provide benefits that exceed customer expectations.
- Delivering value through product quality, features, price, and service.
2. Market Segmentation, Targeting, and Positioning:
- Identifying and dividing a market into distinct groups of consumers based on their needs.
- Selecting the most profitable segments to target.
- Positioning offerings to create a unique and desirable image in the target market's mind.
3. Marketing Mix (4Ps):
- The combination of variables that marketers can control to influence consumer behavior:
- Product: Features, quality, design
- Price: Value proposition and pricing strategy
- Promotion: Advertising, public relations, sales promotions
- Place: Distribution channels and availability
4. Customer Relationship Management (CRM):
- Building and maintaining long-term, mutually beneficial relationships with customers.
- Focusing on understanding customer needs, providing personalized experiences, and building loyalty.
5. Marketing Strategy:
- A comprehensive plan that outlines the marketing objectives, target market, marketing mix, and strategies for achieving these goals.
- Involves market research, competitor analysis, and strategic decision-making.
6. Marketing Research:
- The systematic collection, analysis, and interpretation of data to understand consumer behavior and market trends.
- Used to inform marketing decisions and improve marketing effectiveness.
7. Marketing Ethics:
- Ensuring that marketing practices are fair and responsible.
- Adhering to ethical guidelines and regulations to protect consumer rights and privacy.
8. Digital Marketing:
- Marketing activities that utilize digital technologies and platforms, such as social media, search engines, and mobile devices.
- Enables marketers to reach and engage with consumers online.
9. Social Responsibility:
- Incorporating environmental, social, and ethical considerations into marketing practices.
- Aiming to create a positive impact on society while pursuing business objectives.
10. Sustainability:
- Implementing marketing strategies that minimize environmental impact and promote social responsibility.
- Focusing on resource conservation, energy efficiency, and ethical sourcing.